Refund policy
Thank you for purchasing from Truwel Wellness.
Please note that this product is a digital ebook delivered electronically. Due to the nature of digital products, returns, exchanges, or cancellations are not applicable once the purchase is completed.
No Returns or Refunds
-
All sales of digital products are final
-
Once the payment is successfully processed and the ebook is delivered, no refunds or returns will be issued
-
We do not offer refunds for:
-
Change of mind after purchase
-
Accidental purchases
-
Failure to read or use the ebook
-
Perceived lack of results
-
Technical Issues
If you experience any technical issues such as:
-
Not receiving the download link
-
Difficulty accessing or opening the ebook file
Please contact us within 48 hours of purchase, and we will assist you in resolving the issue promptly.
Duplicate or Incorrect Charges
In the rare event of a duplicate payment or incorrect charge, please contact us with transaction details, and the matter will be reviewed as per Razorpay and banking guidelines.
Contact Information
For any support or queries related to your purchase, you can reach us at: